• Lessons I’ve Learned in 5 Years of Business Networking

    When starting my small business in Edinburgh after having just moved here, I had next to no business contacts. But before I knew it I was signed up for a networking workshop, had an elevator pitch and business cards. Many years (and networking events) later, it has become my most important source of new business. So, to make networking

  • 7 Steps to Improve Your Customer Experience

    When it comes to growing your small business, it can be hard to know where to start. You got social media, your company website and many other tactics in place to increase your customer base. But what about your customer experience? Delivering the best possible service to your clients and make them enjoy every step of