• Customer Objections: How to Respond & Learn From Them

    Getting a rejection is never easy. But when it comes to customers saying “no” to your business, it can actually be a positive thing. If a client turns you down, or a potential customer has doubts about whether your products or services are right for them, don’t dwell on the rejection. Instead, use customer objections

  • 7 Ways to Keep in Touch with Your Existing Customers

    As a small business, building a good relationship with your previous or existing customers is really important. Not only are they likely to provide you with repeat business, they may also refer you and write raving online reviews about you. But how do you stay in touch with past and existing customers without being too

  • How to Get Repeat Business From Existing Customers

    We’ve heard it all before: Growing your small business is not just about identifying new opportunities but also about generating repeat business. Simply because retaining an existing customer is cheaper than acquiring a new one. But of course, that is easier said than done. Most companies have a sales strategy in place to generate new