• How to Monitor and Manage Your Small Business Processes

    There are many ways to manage a business. Automating regular tasks, monitoring progress, measuring growth – all these small business processes are there to help you keep on top of what’s going on and making sure you’re on track to reach your goals. Do you know what your most cost-effective product or service is? Or

  • 7 Steps to Improve Your Customer Experience

    When it comes to growing your small business, it can be hard to know where to start. You got social media, your company website and many other tactics in place to increase your customer base. But what about your customer experience? Delivering the best possible service to your clients and make them enjoy every step of

  • 7 Strategies to Get More Clients for Your Small Business

    Four things are crucial to keeping your small business running: A healthy cash flow, loyal and talented staff, visibility in the market and a strong customer base. But how do you keep expanding and get more clients without watering down your brand? New vs. Existing Re-activating previous customers and upselling existing clients is a lot

  • How to Get Referrals for Your Small Business

    According to surveys, 92% of consumers trust referrals from friends and family more than any other form of advertising. So if you have happy customers it’s high time to use them to attract new business! Even better than collecting reviews and testimonials: Think about offering your contacts an incentive for successful recommendations and establish a

  • How to Get Repeat Business From Existing Customers

    We’ve heard it all before: Growing your small business is not just about identifying new opportunities but also about generating repeat business. Simply because retaining an existing customer is cheaper than acquiring a new one. But of course, that is easier said than done. Most companies have a sales strategy in place to generate new